Shipping policy

At PearlCart, we’re committed to delivering your orders quickly, securely, and reliably across the Gulf region. Please review our shipping policy for details on delivery times, fees, and tracking.

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📦 Where We Ship

We currently deliver to:

• 🇦🇪 United Arab Emirates (UAE)

• 🇸🇦 Kingdom of Saudi Arabia (KSA)

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🚚 Order Processing Time

• All orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed on the next business day

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📍 Estimated Delivery Times

⚠️ Note: Delivery times may vary depending on your city and courier availability.

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💳 Shipping Rates

• UAE: AED 15
  → Free shipping on orders over AED 150

• KSA: SAR 20
  → Free shipping on orders over SAR 200

Shipping fees are calculated automatically at checkout based on your delivery address.

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🧾 Order Tracking

Once your order has been shipped, you'll receive a confirmation email with a tracking number, so you can monitor your delivery in real time.

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🛑 Shipping Delays & Exceptions

While we strive to deliver every order on time, occasional delays may occur due to:

• Customs clearance procedures

• Public holidays or extreme weather conditions

• Unexpected courier service disruptions

We appreciate your patience and understanding in such cases.

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📨 Incorrect Address Policy

Please double-check your shipping address before completing your order.

PearlCart is not responsible for delays or lost shipments due to incorrect or incomplete address details provided by the customer.

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💬 Need Help?

Have a question about your order or delivery?

📧 Email us at: pearlcartofficial@gmail.com
📍 Serving customers in the United Arab Emirates and Saudi Arabia